PT XL Axiata Tbk. is one of the major cellular providers in Indonesia. We are striving for the best in our field by expanding our operation throughout Indonesia while focusing in fulfilling customers’ hopes and needs.
XL upholds the vision that ensures employees can continuously expand theirselves. Those whom possess the knowledge, skill and values focusing towards customer and quality oriented individual whom also a team player are the best to expand the company and improve their career. If you are an individual with the above characteristic, please join us and grow with us to together nurture and increase the value of the company.
Specialist – CLM Planning
Jakarta RayaResponsibilities:
Define the extraction journey of every new TVS segment product, prior to the launch
Review and enhance existing extraction framework and journey
Analyze acquired subs in TVS segment and develop a strategic campaign to ensure campaign effectiveness
Launch Campaign and engage with Customer Service for complaint handling management
Plan an enhancement for automated campaign execution towards contextual marketing
Create, plan and launch innovative program
Requirements:
Minimum S1 degree in IT/Finance/ Business
5 years experience in business analysis/customer lifecycle management
Strong analytical & creative thinking
Strong business acumen
Strong financial & marketing awareness
Convenient with complex business measurement
Familiar with statistics
Exposure in customer lifecycle areas would be beneficial
Self starter and able to work independently
Manager - Revenue Assurance Control
Jakarta RayaResponsibilities:
Coordinate and socialize proper process of assurance activity is conducted by all stakeholders to minimize governance issue impacting revenue leakage
Develop and manage the approach for control improvement to prevent repetitious incidents
Control and monitor the assessment of new MDS product model to ensure assessment is conducted in preventing revenue leakage opportunity
Design, plan and develop the coverage enhancement to improve the quality of revenue assurance practice
Plan, organize, and control subordinates’ work through staff’s job-description definition, progress, timeliness & performance review, and resolving outstanding issues to achieve the optimum level of units’ target
Develop and motivate staffs’ capacity through updates on technology, training (in coordination with HR Dept) and objective feedback to ensure the maximum team achievements.
Requirements:
Minimum Bachelor degree (S1) from IT/ Engineering/Accounting major
Minimum 7 years experience in Telecommunication Business Operation and in Telco/Billing/Data Analysis/Auditing
Advanced Knowledge of IT /Telco/ Billing
Advanced Knowledge of Telco Operators Structure
Intermediate Knowledge of Telecommunications Industry
Intermediate presentation and report writing skill.
Specialist – Business Monitoring
Jakarta RayaResponsibilities:
Monitor and control XL business performance by providing accurate Actual VS Target, trending, AdHoc report.
Analyze business performance by Product, Service and Area
Provide recommendation and corrective action to improve business performance
Develop the internal business monitoring reports for top level management decision making
Requirements:
Min. bachelor degree majoring IT/business
5 years working experience in business monitoring/analysis
Advance Microsoft office skill
Intermediate SQL skill
Having knowledge in Business and Telco industry particularly marketing view
Strong expertise in Business View / sense
Strong analytical thinking
Excellent communication and interpersonal skills
A good team player
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