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VillaNaBali represents an exquisite collection of luxury holiday homes and unique villa retreats across the many different areas of Bali, offering a wide selection of locations and villa styles to best suit guest needs.
Since being established in 2008, VillaNaBali has grown to become one of the most trusted villa management companies on the island, offering a complete and trouble-free service for villa owners and guests alike.
For villa owners we take care of every aspect of the villa's operation including staffing and daily maintenance right through to global marketing for what are probably the most luxurious and unique villas in the areas we cover. Through this we ensure the best possible occupancies and total customer satisfaction.
For our guests we offer so much more than just a holiday. Each person is treated like royalty in every aspect their visit. From VIP airport pick-up to personal in-house butlers and a five-star chef to prepare meals, we provide a complete and unique Bali experience
Our personal and heartfelt service starts before the guests even arrive and lasts right through until the end of their stay.
Sales And Marketing Coordinator
VillaNaBali (Pt Seacrest Management)
JOB DESCRIPTION
This vacant position will give candidate opportunity to show his/her best in Sales Administrative, E-commerce and Guest's Services.
Responsibilities:
Pre-arrival preparations for the guests who come to stay in villas that company manage. Assistance on check-in for VIP-clients.
Maintain booking calendars on-line and offline.
Synchronize calendars with On-line Travel Agents (booking.com; agoda; wotif; asiarooms).
Collect information about the customers and maintain customer's database.
Follow up guest's reviews after departure.
Managing special requests. Following guest's comments and possible complaints.
Support good relations between the villa managers, management office and the guests.
Develops and participate in company's marketing activities like develop new sales channels on-line and offline, sales visits, inspections, show the properties, advertise new properties, open houses.
Work in cooperation with accounting, ground handling (guest services) departments, others sales managers and property managers.
Requirements:
Graduated from hospitality or management or marketing.
At least 2 two years of working experience in hospitality/hotel/villa management industry.
Priority for those who has experience working in Front Office and Guest Relations.
Excellent computer skills (MS Office, Internet, OTA software).
Full-Time job in very beautiful office in Uma Alas, Kerobokan area of Bali.
Excellent both verbal and writing of English, especially in grammatical for correspondence.
Well groom of luxury villa representative.
Good team player.
Flexible in working hours.
Fast reaction and fast response.
Accurate in numbers and details.
Easy to go and easy to talk. Not shy. Be calm facing complaints.
This vacant position will give candidate opportunity to show his/her best in Sales Administrative, E-commerce and Guest's Services.
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